Complaint / review text:
I booked a flight and had to cancel. I was told that I had a credit with American airlines. Not true! Now I cannot get an expedia supervisor on the phone. Total rip-off!
DEC. 24,2014 UPDATE: I had to cancel a flight on America Airlines booked thru Expedia. I tried to re-book another flight thru Expedia with AA and was told that it could only be done directly with AA. AA told me that they could not apply any credit because of the way the flight was booked by Expedia. After spending approximately 2 hours on the phone with American Airlines and then Expedia, I finally got a supervisor at Expedia on the line. This person stated that he would book my flight with the credit I had from the last canceled flight with American Airlines. The problem was that the flight was $80 more than the posted price on the American Airlines website. I questioned him about this and he said that prices change every minute and that this was the lowest price for the flight I wanted to take. I declined to book the more expensive flight with him and went onto the American Airlines website and booked of the same flight for $80 less than the Expedia supervisor gave me as the lowest fare for my flight. I will never use Expedia again.