Complaint / review / scam report
GTASA - Global Travel Alliance SA
The company does not respond/no customer service

Complaint / review text:
To whom it may concern.

Global Travel Alliance SA agreement number 706467

Complain / Cancellation

I have made three attempts to contact this office for information. The e-mails were directed to the following e-mail address. They were send on the following days.
12/10/2014 at 16h56
23/10/2014 at 06h10
03/11/2014 at 17h21
Today is 15 December 2014 and no word from you.
This is not the first time, When I tried to contact this office to register myself for access to the website I also tried numerous times to contact this office. Eventually I succeeded.
I am not interested in the membership anymore and instructed that my membership must be cancelled and money be refunded.
This product is also not affordable to me anymore.
Please forward to me the relevant paperwork to complete.

Thanks

Leon

Contact information:
Author: Contact with Author


Offender: GTASA - Global Travel Alliance SA

Country: South Africa   State: All Country   City: Kwazulu Natal

Category: Traveling & Tourism

comment

Global Travel Alliance Group January 15, 2021 6:25 AM
Dear Valued Client

We write to you from Global Travel Alliance. We wish to confirm that your request has been successfully resolved internally with our company. We apologize for any inconveniences experienced.

Our communications systems have been significantly optimized and streamlined years ago and we welcome you to contact us to reinstate your membership on a month to month basis.

We have greatly enhanced our normal discounted travel offering and updated our member-accessible site with thousands more discounts and suppliers.

We value our clients feedback and to that end, we are excited to announce our new affiliate marketing program. This program provides members with the chance to gain travel and membership rewards and will be communicated to a selected group of members within the coming weeks. Be sure to keep an eye open for an opportunity to compound on your travel savings.

Visit our website at www.globaltravelalliance.co.za and fill out the online contact form or contact us on the details below.

Kind Regards
Global Travel Alliance
[email protected]
021 833 7200
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