Complaint / review text:
Booked a flight with Delta through Expedia. Needed to change the flight with Delta and they said all changes must go through Expedia. We were traveling the next day and called Expedia numerous times to no avail. They kept saying they would connect to a supervisor and after a half hour on hold they disconnected. We need to travel the next day so we continued to call and continued to get disconnected. We finally had to book a different flight and did not receive any credit. Delta made it clear that if you book through Expedia they will not help you. If you book direct with Delta they will help you make changes so, never again. Expedia non-responsiveness is mind boggling. They do not seem to care.