Complaint / review text:
Last year I rented a condo in Gulf shores, AL & it was the third condo in the list of the complex where we wanted to stay. I almost never found it again. We found out that Home Away is now putting rental companies, that charge way more than owners do, to put all of their condos first in the line of each complex. The condo we wanted to stay in was now #49 on this website of VRBO instead of number 3 like it was last year. I clicked on many of the first condos & was so shocked at the prices. They had gone up by at least $350.00 more per week.
I E-mailed the owner when I found the right condo, three hours later, & they told us that Home Away has not told the guests that they have been bought out & that rental companies charge you so much more for your stay. I even sent VRBO an E-mail about it but never heard back from them. Other guests have done the same thing as the owner told us but still no response. They should now be called a rental company. They put these poor owners of their condos, that have much better prices, way at the end of the line in your condo search. If you see a rental company website come up, the prices are much higher. You will have to go all the way near the bottom to get the real owners that have the best pricing. Shame on you VRBO! Does money mean this much to you!!! Shame on you!!!