Complaint / review text:
SEPT last year, my Aunt, Mom and I, stayed at the one in Chicothe, Ohio and we needed a roll away bed. The guy brought one, rolled it in the door and left. We couldn't figure out where to put it, in able to use it we would've had to move a stand and a desk. I had to sleep in a tall back chair and next day, I complained. They said they were going to comp the room and never did, instead they charged us. When we called back after we found it, they denied they ever said it, and offered to give us the next room, next time we were in town for free. And when we called today about it, we were told to Chill out and they called us a liar and denied the incident ever happened. Management called us and said he was the one who rolled the roll away into our room and offered us to set it up, and that was a Bold face lie. He said that we got our facts wrong. We hung up and strongly urge everyone never to go there.