Complaint / review text:
On Saturday Apr 25,2015 I made a reservation to stay at Hampton Inn & Suites Houston Clear Lake-NASA for $148.68 while traveling for business. My Orbitz booking number: PBORB-669-862-0084. When I made it Hampton Inn & Suites Houston Clear Lake-NASA, I discovered the hotel had been OVERBOOKED for that night and they did not have ANY available rooms to stay in. I was tired, disgusted, and irritated as I had to look for another hotel in order stay for the evening. I ended up staying at the Courtyard Marriott Hobby for $90.00. It took me a week and half in order to get my money refunded by Orbitz.com since they needed to verify with hotel management that the hotel was OVERBOOKED. I am truly annoyed and disappointed with Orbitz.com horrible business practices at the expense of the users/consumers of their services.