Complaint / review text:
0 stars!!! After freezing off for more then 3 hours because of improperly functioning AC Megabus NY-DC broke down! The driver just stopped and got out, without announcing anything.
Waiting for another bus to come and pick us up for more then 3 hours... 4 am... Finally the next bus from NY-DC arrived to rescue!!! But: 1) there was no space for everybody, 2) as soon as we got in they said we need to get out because the driver's shift is over so the bus can not move anywhere!!! Whaaaaaat??? 4 AM!!! 50 people out there freezing and the driver's shift is over!!! Horrible management, incompetent drivers, the most irresponsible bus service I ever seen!!!