Complaint / review text:
I don't understand why there are no refunds on unused tickets. They get your money and then don't even have number to call.
I am so livid right now! I purchased a ticket one month ago and disputed it with my bank which is now recharging my account 30 days later! They don't even research or give you any room to change a ticket after 24 hours. Cant talk to a supervisor or anyone of any help!
They just repeat several times what they cant do!
Horrible customer service! Then tell you they can do anything about it and that is the policy!!!