Complaint / review text:
On June 14th 2015 I boarded megabus to go to Cincinnati Ohio, about 15 mins after leaving NY the bus aircondition started giving problems, we were told that we will get another bus within half an hour, and half an hour became three hours. We were supposed to get to Cleveland 1am but we got there 6am.
I was told by the connecting bus after showing him ticket which was booked for cincinnati he told me that I have to get a new ticket to come on the bus, so I had to go to Greyhound to purchase another ticket to go to Cincinnati Ohio.
On my return to NY Megabus had me going around on a roller coaster. I will not recommend Megabus to anyone because they don't treat you with respect.