Complaint / review text:
I was planning on taking my therapeutic dog to live with me in Thailand. Booked flight over 3 months ahead of time so I could do all the necessary paperwork. Paid over $500 to do all the requirements and purchase cage. The day before flight tried to confirm everything. AA flight to LAX no problem but on confirming Cathay Pacific flight was told I need a transit permit to change planes. Cost $150 and it would take 2 weeks to receive. Needless to say I did not get to take my dog. I even purchased premium economy ticket for this flight and felt no different than regular economy.