Complaint / review text:
Beware of this company! I made a reservation for 1 room, and tried to make reservations for 2 other rooms in San Diego. One room went through, but other rooms wouldn't go through. So I called them and asked if they could help. I was told no more rooms were available. So I asked to cancel that 1 room. This was within 10 minutes of making reservation, before any confirmation came through email. I was told I could not cancel. There was NOTHING saying that on the website. This was over a month before the stay would occur. I had to make reservations through another website for 3 rooms. Still got stuck with paying for the one I tried to cancel. Will not go through Choice Hotels ever again! You better know about what is not printed on website!