Complaint / review text:
Do not ever ever use Orbitz. I booked a hotel through Orbitz and had to cancel 1 day of my trip. The hotel does not have a cancellation policy but Orbitz charged me $117.00 and my hotel was only $99.00 per night. Why would I pay more for the cancellation than my room? Why does Orbitz not try to be helpful? When the hotel said there would be a max of $50.00 if less than 24 hours and Orbitz charges $117.00... I will never ever use orbitz again... They saved me no money and were very rude!