Complaint / review text:
As I write this, I am on hold with Korean Airlines, praying that they get this taken care of correctly. I bought a flight for my client. 2 weeks later I learned that my client cannot board the plane unless I verify my credit card since I will not be traveling with him. To verify my Amex, I would have to go to a Korean Air office. Well... There is NO Korean air office where I live! Now I wait on hold as the customer service lady tries to figure out how we can have the guy be able to use the flight. This is a nightmare. I will never use Korean Air again.