Complaint / review text:
You may not get an alert message from Orbitz if your flight schedule changes. You may be the poor schlep who arrives for a flight unaware of changes and miss your flight. And Orbitz will tell you they sent an email, but you will never find it and they will not help you recover lost funds that you may have had to spend to make other arrangements to get to your destination. If you book with Orbitz, be sure to continually check your flight schedule through the airline directly. Also, if you receive last minute flight status updates via text from Orbitz, pay attention to the fine details of your flight. This may be your first notice of any changes and they send them out 30-60 mins before your flight leaves (after it's already too late). I am very displeased with Orbitz and their lack of reliability and accountability.