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Complaint / review / scam report
VRBO.com
I've been listed with both VRBO & Airbnb for about 8 mo...

Complaint / review text:
I've been listed with both VRBO & Airbnb for about 8 months. After getting a $2400 booking and only receiving $2000 after booking and transfer fees, I decided to pay for their 1-yr membership. That was 3 months ago, and I've gotten not a single booking since. I made the colossal mistake of listing a client's property at the end of July. Just found out that the first booking was made with a stolen credit card. I do not check ID or anything as I assume the entity taking the booking has done their due diligence. Turns out the name on the credit card and the name on the book was different - how did they miss that? I stated that to VRBO/Homeaway.

I just checked my account and they have gone in without my permission and withdrawn the funds and has put me in overdraft. The funny thing is - they've charged me yet another fee for doing so. STAY FAR AWAY from this company. I feel like I have no recourse. That they can go into my account and just take the funds - it's astounding.

Contact information:
Author: Contact with Author


Offender: VRBO.com

Country: USA
Site: www.vrbo.com

Category: Traveling & Tourism

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