Complaint / review text:
I took a Korean Air flight from Tel Aviv, Israel to Chiang Mai, Thailand, with a four-hour stop-over in Seoul. I was in a wheelchair because of a broken ankle and was wheeled from my arrival gate to my departure gate. The departure gate had a washroom with cold water only. There was no place to purchase water or get a drink. I asked the people to put me in a lounge and they refused. It is elder abuse to leave a senior who is disabled alone without any services when they are transferring planes. Korean Air should have and could have placed me in a lounge where there are services and then wheeled me to the gate prior to takeoff.