Complaint / review text:
I am a South African and I have been saving money to visit family in Canada. I booked flights to Canada and for some reason my return flights were put through the USA. CheapOair neglected to inform me that I would need a transit visa to pass through the USA (even though it was only for 6 hours). I would have requested to pass through Germany as is with my outbound flights. Not only that they neglected to tell me that it would take 6 months to get such a USA visa (the flights are booked for sooner than that). I believe this to be seriously unprofessional and bordering on illegal.