Complaint / review text:
I purchased a ticket in May, from Chicago to Manchester. I cancelled the ticket and was told that I had a credit of $480 for a year.in November, I have a flight to London with one ticket. I was told that if I didn't have a return flight to the States, I couldn't board the flight. I called CheapOair to use my credit and they didn't know what I was talking about and that it would take 48 hours for a response. I had 3 hours before my flight to London so I had to get a ticket and the person from CheapOair said that if I bought another ticket that I could get a refund minus $25 fee. So I didn't get a refund and no one answered their phone at CheapOair. I am stuck in England with little money and I can't afford to call them and be on hold for an hour and no one answers the phone.
I even wrote a letter to, the one listed on this complaint site and no reply. Don’t use CheapOair. They lie and are scammers. I am out $1,000, well actually plus the cost of another ticket would be a total of $1,800. I have little money left in England.