Complaint / review text:
Cheap O air has cheated me by giving waitlisted ticket and also wrong ticket numbers. These people never listen what exactly we are telling and keep on telling that they are seeing confirmed ticket.
Even airline people telling them in phone (conference call) that they have booked waitlisted ticket, still those people do not have any concern about the customer and disconnected phone while talking. I bought ticket with the price around $1000, but still those people have voided that ticket changed to new ticket and not informed me about new ticket details. My wife have plead Singapore airline people more than 2 hrs, after that they have allowed her to get into flight before 5 minutes of flight departure time. She ran like anything from one terminal to another terminal to catch the flight.
As my wife do not have time to call and inform me that she got confirmed ticket she never informed me. I tried to call here and not able to reach her. I tied to call Cheap O air, air India and Singapore airline to get confirmation of her boarding. But Air India and Singapore Air confirmed that she `has waitlisted ticket and she was not boarded into the flight.
I have not slept full night and day and keep on call airport in Singapore to get confirmation where she is. All this happen because of cheap o air. Please do not buy ticket in cheap o air by seeing prices in the site. They are getting those prices as tickets are waitlisted tickets and tickets will get confirm if you are lucky.
My suggestion to all is do not buy ticket in cheap o air without knowing full details.
Even you buy ticket from them, call them 10 times before you start your trip, because they may change your iternary with out knowing you. You should have lot of time to talk with these people about their cheap tricks.