Complaint / review / scam report
Greyhound's customer service sucks

Complaint / review text:
I bought an adult ticket from Greyhound when I couldn't find my student card. I eventually found the student card in my purse and the agent at the ticket booth told me when I found my student card that I could refund the adult ticket if I purchased a student ticket.

This was a LIE. Greyhound is telling me that the ticket is non-refundable.

What's worse is that to use the ticket I have to pay an additional $15 which is the same price as the student ticket. I'm never using Greyhound again, all you get on the phone with them is illiterate slow customer service reps.

Contact information:
Author: Contact with Author

Offender: Greyhound

   State: Ontario   City: Toronto
Address: P. O. Box 660362
Phone: 2148498966

Category: Traveling & Tourism


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