Complaint / review / scam report
Greyhound
Greyhound's customer service sucks

Complaint / review text:
I bought an adult ticket from Greyhound when I couldn't find my student card. I eventually found the student card in my purse and the agent at the ticket booth told me when I found my student card that I could refund the adult ticket if I purchased a student ticket.

This was a LIE. Greyhound is telling me that the ticket is non-refundable.

What's worse is that to use the ticket I have to pay an additional $15 which is the same price as the student ticket. I'm never using Greyhound again, all you get on the phone with them is illiterate slow customer service reps.

Contact information:
Author: Contact with Author

Offender: Greyhound

   State: Ontario   City: Toronto
Address: P. O. Box 660362
Phone: 2148498966
Site: www.greyhound.com

Category: Traveling & Tourism

comments

Information
Members, of group Guest, can not leave comments on this publication.
Please register on our website, it will take a few seconds.