Complaint / review text:
Book with Orbitz at your own risk; they will change your confirmed reservations at the last minute—it happened to me! The true story is, and I defy Orbitz to challenge the facts, I had booked an airline, hotel and rental car package through Orbitz several weeks in advance, and received an itinerary. A few days prior to my flight, the itinerary was changed to the next day. I could not fly out the next day; I would miss my only child's wedding (which is exactly what happened)! To add insult to injury, Orbitz refused to assist me in obtaining even a partial refund, or getting the flight rescheduled, so I could at least visit the happy couple after the honeymoon. Sorry, tough luck, thanks for your money, and thank you for booking through Orbitz!