Complaint / review text:
My complaint against the Clarion Inn & Suites hotel for the five days I stayed there has been resolved. My current complaint is the Choice Privileges rules stating that group billings rates that are paid by each guest at checkout are not eligible for points.in other words, to book a convention at the hotel, every member staying will not get credit for their stay. Is this the only rewards program that does this, because all the others I use allow the points to be credited?
I will pass the word to never book reservations with Choice Privileges ever again. It is just too bad that this hotel chain will lose hundreds of future bookings because of a few points that most of the guests will never use anyway!