Complaint / review text:
I just bought a ticket from cheapoair.com and besides the ticket price, they also charged to my CC another amount of $11.95 and the other one of $1. Well, it isn't too much money but they didn't say anywhere before I gave them my CC# they were going to charge me for something else. At the moment I'm writing this complain, I have been waiting on the phone for about 20 minutes while trying to get someone from customer service to talk about this.
By the way, they don't have customer service in Spanish. This company sucks! I'm wondering why the I didn't buy my ticket through Travelocity.com or Expedia.com. This is the first and last time I use cheapoair.com. I'm going to hang up! Nobody answered. This company. TripAdvisor.com shouldn't work with them.