Complaint / review text:
I flew Cathay Pacific flight 709 from Hong Kong to Bangkok on May 25,2012. My computer bag was in the overhead bin. I flew business class. What I did not know until I got home and opened my laptop case was that it, along with my iPad and AirMouse, had been stolen and replaced with magazines. During the flight, someone had removed my bag, stole the laptop (13" MacBook Pro) and my iPad, and replaced them with magazines. I spent hours trying to find phone numbers and email addresses to report the theft. I finally got the Cathay Pacific number at the Bangkok airport. They said, "Since you did not notice the theft during the flight, there is nothing we can do." What kind of attitude is that?
So, I am now on a mission to alert air travelers, especially those who fly Cathay Pacific, to be careful of anything in the overhead bin. It is now fair game for thieves. It's best to avoid Cathay Pacific altogether. And as far as Cathay Pacific corporate big shots are concerned, I won't stop until I have your mail addresses to complain to you directly!