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Complaint / review / scam report
Onetravel.com
This fake company is operating by one or two fellows in...

Complaint / review text:
This fake company is operating by one or two fellows in India. Beware buying a ticket through them. This summer, we bought 5 tickets through their website and paid for all at once. They didn't issue us the tickets at the time. We called the next day and they said there was a technical difficulty and they would get back to me within 1-2 hrs. I called again the next day but it was the same story. I called the day after, and the story was the same.

Finally I told them, "I will wait for 10 hours if I have to, but I want to see the ticket in my inbox before you hang up or else I am going to call the cops." They took the entire money and wouldn't issue tickets till 2 days before our family trip after spending 3-4 hrs. Everyday for 5 straight days. We wanted to cancel and purchase from somewhere else, but they wanted to charge me more than the airline itself for a cancelling a ticket.

Every time we call them, we get the same fellow from India on the line. He calls himself Rone, and each time he tells a different story. He kept referring us to the airlines but they were the ones who took our money for tickets. This is the worst ever experience in using an agent to book a ticket! Finally, I realized that this company is just a big trap for an average passenger, so try to stay away from this company if you don't want to get into trouble.

Contact information:
Author: Contact with Author

Offender: Onetravel.com

Country: USA
Site: www.onetravel.com

Category: Traveling & Tourism

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