Complaint / review text:
My parents were "invited" to an owner dinner, they said it was a special treat for owners. My parents are older and took advantage of what seemed to be a free dinner for Festiva owners. WRONG!!! 3 Sales Reps kept them there for 4 hours and under extreme pressure sold them more points! They do not use the points they have, but from what one representative said, "you can always use more, you can rent them out and earn your money back and then some", he said he would help them "rent' their points so they could start earning some of their investment back. A lady also spoke to them and assured them this was a 100% guarantee way to get back money they had spent. BUT in order to get this "RENTAL PROGRAM" you got it, was to UPGRADE and BUY MORE!!??
Now, I've done research and this "rental program' they have is nothing more than tug2.net, a place where ANYONE can go and buy/rent/sell timeshare. I've placed numerous calls but, received no response to date. My mother and father now must pay them over $1000/year in Maintenance Fees, not to mention the special assessments. One can easily go on multiple getaways annually for that amount of money, plus the amounts given to "upgrade". Shame on them for taking advantage of older people, and even more I'm sure, younger naive people! And shame on me for not going with my parents to keep this from happening!!! Here's another kicker, they keep changing their name to avoid all the numourus complaints. Festiva Resorts, Festiva Adventure Club, Festiva Hospitality, Festiva Voyages and I'm sure it will keep going.
Advice: do not attend any type of 'special' owner event, cause its nothing more than another way for them to attempt to or your family out of money!!!
FYI: Festiva Rep, do not bother attempting to reply to this thread. There is nothing you can do, or you would have already returned my call. Also, as I'm typing this, I'm typing my complaint to the Attorney General.