Complaint / review text:
I booked an airline ticket with Cheapoair, and I also paid extra insurance for me to be able to change my ticket if I needed to. The airline ticket I received had my name wrong so I called them and asked them to change my name; however, they told me that there is nothing they can do. They tell me that the only way I can change my name is to cancel the old ticket and buy a new one; to cancel the old one will cost me $300. I try to tell them that it is not my mistake to have a wrong name on my airline ticket, but they just kept on telling me there is nothing they can do. I really do not think people should buy anything from them.