Complaint / review text:
My bus was due to leave Chicago at 11:30 but the bus didn't arrive until 12:50 Then the bus driver and his help spent 30 minutes arguing with a disabled woman who was clearly in the wrong. The bus finally pulled off at 1:20 only to drive 15 miles and turn around.
The driver went the wrong way and we had to go back. He then stated he was upset and having a bad day that he should have called off because he can't concentrate. Now I'm on the bus scared he will crash because he is upset and driving.
I was due to arrive in champaign by 2pm but he cant even give me a ETA his response was we a hour and a half late. I am a very dissatisfied customer and don't plan on riding with megabus ever again. I am too late to attend my meeting so my trip home and here is a waste.