Complaint / review text:
I have an Expedia reservation booked last October 2012. The flights were canceled due to Superstorm Sandy. I just tried to re-book my flight, the same city pairs, same person, etc. It took 3 very long phone calls before I finally got an e-mail saying my flight reservation was confirmed. However, I felt uneasy, so I called the airline directly to confirm my reservation. The airline said that my reservation had been made and then canceled by Expedia! They canceled my reservation on me without telling me and have over $400 of mine from my original reservation. They are so difficult on the phone, with very poor English speakers who have no authority or ability to help. Don't ever, ever use Expedia, and I hope to find some advice about how I can get my money back, or a ticket re-booked!