Complaint / review / scam report
Hotels.com
I booked three hotels in the Philippines with this comp...

Complaint / review text:
I booked three hotels in the Philippines with this company for January. I specified the room and breakfast included. They have given me only one hotel with the breakfast. Won't change the booking for me even when I am wiling to pay more. Have rung them on many occasions and they say the tapes do not record me asking for breakfast. Work this out, why give me one hotel with breakfast and the others without. Have spoken to every sales person in India regarding this, am exasperated. They have lost me and many others when I spread the word.

Contact information:
Author: Contact with Author

Offender: Hotels.com

Country: USA
Site: www.hotels.com

Category: Traveling & Tourism

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