Complaint / review text:
Complete Fraud and unprofessional company. We even hefty advance and planned our international trip to visit INDIA.
Fraud company promised first so many thing and then started giving excuses as trip date came near. We even ready to pay remaining and suddenly.
Suddenly cancellation of complete trip and email and unanswered call of ours. Just 24 hours before our trip day they asked us to postpone trip and sent unprofessional below email.
Since then even no news or refund or even call they picked up.
Such people actually ruin image of india. Ministry of tourism should take serious action on same.
Don't ever any one use heritageindiajourneys.com
From: [email protected]
Date: 19/12/2013 4:39 PM (GMT 04:00)
To: (hidden here purposefully)
Subject: Plz postponed the trip
We are deeply regard to
Inform you that we are unable to provide you
Services due to big problems inside the office as our managing director is not in touch with us from 04 days. Hence we can not provide services to upcoming any guest so please postponed the trip. We will make full refund in your credit card account.
Sorry inconvenience caused to you.
Sent from BlackBerry® on Airtel