Complaint / review text:
I booked a flight for my son to go to New York. I never received an email confirmation and there was no record of the reservation on my account. So, I panicked, booked a free flight on United. Lo and behold, 3 days later I receive an email from Expedia, "Have fun" or whatever and they DID book the trip. Sooo, long story short, I had to cancel my free trip (United charged me $200 for the pleasure) and I do have the Expedia flight. Expedia would not give me the cancellation money. I will never use Expedia again!!