Complaint / review / scam report
Orbitz
I booked a hotel room with Orbitz.com on Thursday March...

Complaint / review text:
I booked a hotel room with Orbitz.com on Thursday March 28 and I got a confirmation email & charged my credit card in advance. 2 days later I get an email that says, "Due to a technical error, the rate quoted for your reservation was not correct and will not be honored by the hotel. As a result, we have been instructed by the hotel to cancel your reservation." Orbitz should be held responsible for their advertising & if they post a room at a certain rate they need to honor & they can take it up with the hotel if need be. I want the merchandise (hotel room) that I paid for and if Orbitz cannot get the room at that price they should fill in the remainder for me. That is the fair and honest way to do business.

Contact information:
Author: Contact with Author


Offender: Orbitz

Country: USA
Site: www.orbitz.com

Category: Traveling & Tourism

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