Complaint / review text:
In Nov 2011 Global Alliance contacted my mother (Mrs W Vermeulen) with a travelling deal of a 2 year contract to be signed and a deposit needed to be paid and a monthly fee of R606. She sign the 2 year contract and paid the deposit and every month for the 2 years the amount of R606 was deducted.in 2012 she called them to make an arrangement for travelling and they were not help at all! They were never of any assistance!
After the 2 year contract ended Global Alliance is still deducting money from my mother and the amount was more that it was initially! She have called them numerous times and faxed them letters and nothing. She is on pension from last year and they just don't care and still deducting!!!
Global Alliance stop deducting money other wise we will take steps!!!