Complaint / review / scam report
GTASA - Global Travel Alliance SA
Stop deducting money! Pathetic service!

Complaint / review text:
Good day

In Nov 2011 Global Alliance contacted my mother (Mrs W Vermeulen) with a travelling deal of a 2 year contract to be signed and a deposit needed to be paid and a monthly fee of R606. She sign the 2 year contract and paid the deposit and every month for the 2 years the amount of R606 was deducted.in 2012 she called them to make an arrangement for travelling and they were not help at all! They were never of any assistance!

After the 2 year contract ended Global Alliance is still deducting money from my mother and the amount was more that it was initially! She have called them numerous times and faxed them letters and nothing. She is on pension from last year and they just don't care and still deducting!!!

Global Alliance stop deducting money other wise we will take steps!!!

Contact information:
Author: Contact with Author


Offender: GTASA - Global Travel Alliance SA

Country: South Africa   State: All Country   City: Mowbray

Category: Traveling & Tourism

comment

Global Travel Alliance Group January 28, 2021 8:18 AM
Dear Client

We confirm that the membership has been cancelled. We are sorry for the inconveniences caused.

Kindly note that our memberships are for long terms. The product is designed in such a way that the member reaps back all fees paid after a few bookings, each of which provides the member with at least 25% discount. This is done over the period of 3 to 8 years.

With the regards the fees which change – kindly note that the small affiliation fee of R150 increases by 8% each year.

The membership can be left in your will, transferred to a friend or family, or may be cancelled at any time in terms of the Consumer Protection Act.

Please accept our humble apologies for the delay in resolving this issue.

We have been listening to the feedback of our members, and to that end, we have developed an affiliate program which meets those needs. This new program will provide members with rewards and bonuses which will compound their travel savings. We have furthermore made large scale supplier agreements for discount, which can be viewed on our website. Please visit www.globaltravelalliance.co.za to view the aforesaid specials and new program.

Kind Regards
Global Travel Alliance
[email protected]
021 833 7200
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