Complaint / review text:
When picking up my car, the Budget rep asked me what car I drove at home. I replied a Buick Rendezvous. He said, "Great, I'll put you in a Nissan Rogue, initial here, initial here, sign here." And off I went. When I returned the car I noticed the final price was $100 more than I thought it would be, but I was in a hurry and so I signed and went. Upon inspection of the receipt, I realized I had signed for a $20/day x 5 upgrade for the Nissan Rogue. I have called to complain and get this resolved, but they only offer to credit $50 back. What is right is right and I will only accept a full credit. It appears that Budget is complicit in this criminal behavior. I will not rent from them again and I suggest, if you do, buyer beware.