Complaint / review / scam report
INEPT Customer Service whose first language is NOT English!

Complaint / review text:
Within the last 45 minutes, I made four separate phone calls, each ending with an unsuccessful attempt to reach a supervisor after spending several PAINFUL minutes trying to ask a simple question regarding a car rental (and the CSR would try to book me into a hotel room or sign me up for an Expedia Credit Card).

They appear to be trained NOT to allow a caller to go to a supervisor.

I have used Expedia almost exclusively in the past and as their prices are no better than booking direct with a carrier, I will bypass them in hopes of getting a better experience elsewhere.

Contact information:
Author: Contact with Author

Offender: Expedia

   State: Florida   City: Coral Gables
Phone: 18001800397334214047288

Category: Traveling & Tourism


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