Complaint / review text:
When I called to ask about cruises, I was given a hard-core sales pitch for their "hotel savings" program. They offered me all types of vacations and savings for $1,699. I bought it all. Big mistake. When I went to book, I found that they only had a few limited hotels involved, and that the fees associated with their "promotion" made the resorts more expensive than if I booked directly on Priceline or Orbitz.
I had already booked two stays (another mistake), but they refused to honor the very expensive travel insurance I had purchased. They also triple-charged my credit card, and refused to refund the extra charges. The company was extremely difficult to deal with, leaving me on hold for 15-20 minutes at a time as we tried to work things out. This is a terrible bargain and their advertising is extremely deceptive and misleading. I strongly recommend against having anything to do with RCI.