Complaint / review text:
I recently purchased a ticket through cheapoair.com. I had no way of knowing that I had purchased a discounted ticket that did not allow me a checked bag, so now I am responsible for $260 in hidden costs that no one advised me of. Cheapoair.com has done a terrible job in response to my inquiries. I am extremely dissatisfied with their service and their product and advise you never to book a ticket through them.