Complaint / review / scam report
GTASA - Global Travel Alliance SA
Stop continuing to overbill me

Complaint / review text:
This company sold me a "holiday package" under false pretenses, and now continues to OVERBILL me inspite of the fact that I HAVE PAID THEIR BILL IN FULL

Contact information:
Author: Contact with Author


Offender: GTASA - Global Travel Alliance SA

Country: South Africa   State: All Country   City: Head Office

Category: Traveling & Tourism

comment

Global Travel Alliance Group January 26, 2021 9:32 AM
Dear Valued Client

Thank you for bringing this issue to our attention once more. We are sorry for the inconveniences you experienced.

Please contact our customer care at [email protected] so we may ensure your issue has been resolved in the most satisfactory way.

We would be failing in our duty to listen to your feedback if we did not address your expression that the membership was sold under false pretenses.

Our work to ensure transparency between our suppliers, who offer us discounts, and our members is our top priority. Over the years, we have greatly enhanced our deals and made supplier relationships in every province in South Africa. Should you wish to travel to a destination outside of the supplier list, kindly note that our travel consultants have the professional skills and mandate to negotiate supplier deals on behalf of our members.

We value our client’s feedback and to that end, we are excited to announce our new affiliate program. This program is transparent, at no additional cost and will provide our members with the chance to gain membership rewards which will compound their travel savings. Please visit our website at www.globaltravelalliance.co.za to stand a chance to join the new program

Kind Regards
Global Travel Alliance
[email protected]
021 833 7200
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