Complaint / review / scam report
GTASA - Global Travel Alliance SA
Rude, disrespectful sales consultant! Terrible!

Complaint / review text:
I recently attended a sales pitch in the Springs area. After the presentation a sales consultant was assigned to us - well never in my life have I been treated like that!!! He was exceptionally rude and disrespectful. When we told him that we would have to think about the proposal, a little more, before making a decision, he got all worked up, and started to get personal (told me that he could see that I like to talk and should rather listen more!) He wouldn't take no for an answer and when we refused to sign up; he jumped up from his seat and pushed all his documents aside and told us "well maybe this isn't for you!!!" We were shocked and proceeded to standup to leave, only for him to return and try to be intimidating by standing right up close to us and tell us that we didn't know what we were doing! Worst experience ever! Im absolutely disgusted...
To all potential customers - when they call you to attend a pitch - do yourself and your family a favour, and turn it down immediately!
I have much better things to do with my time then spend a Friday afternoon being intimidated, disrespected, harassed and upset!

Contact information:
Author: Contact with Author


Offender: GTASA - Global Travel Alliance SA

Country: South Africa   State: All Country   City: Gauteng

Category: Traveling & Tourism

comment

Global Travel Alliance Group January 26, 2021 9:20 AM
Dear Sir / Madam

We are aggrieved and astounded at the experience. We are sorry the consultant was abusive in his behavior. We assure you that our consultants are trained to present the product fairly and with top business and kindly behavior. They are trained in consumer law and receive certificates in this regard.

We wish to extend our service to you for discounted travel and accommodation bookings – with zero travel consultancy fees or any fees due to GTA. Please contact our customer care on the below details so we may extend this temporary benefit. All you will need to do is contact us so we make a booking for yourself or your family and friends.

Please visit our website at www.globaltravelalliance.co.za where we will be announcing our new rewards and extra-savings program.

Once again, we are sorry for the inconvenience and overall poor experience.

Kind Regards
Global Travel Alliance
[email protected]
021 833 7200
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