Complaint / review / scam report
Dropped channels

Complaint / review text:
Just went into another 2 yr contract and Sundance channel was in my lineup. Now Verizon dropped that channel and if I want it I have to "Upgrade" and pay more money.

These people are out of hand. Can the FCC do anything? I watched that channel for the last 2 months everyday. The rep said Verizon does a "SURVEY" and if a channel ISN'T watched it gets pulled.

I think it's the other way around.

If a channel is watched, they put it in the next upgrade so customers have to pay more to get it. Does anyone know how to get out of this contract without paying fees?

Contact information:
Author: Contact with Author

Offender: Verizon

   State: Pennsylvania   City: Pittsburgh
Address: 140 West Street
Phone: 8008008374966

Category: TV & Radio


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