Complaint / review / scam report
Loss of cable TV on Saturday night

Complaint / review text:
As my wife and I were watching HGTV during dinner our cable went black and a message came up that said there was no signal detected. I checked all of our other TV's and they were also in the same condition.

I called Comcast tech support and was informed that they were having a large volume of callers and would call me back in 16-25 minutes. Over four hours later, about 15 minutes after our cable service had been restored I finally received my callback from Comcast.

At that point I simply cancelled the call. I didn't even order the big fight and yet my service was totally screwed up for most of the evening.

Contact information:
Author: Contact with Author

Offender: Comcast

   State: California   City: Santa Maria
Address: 1500 Market Street
Phone: 180018002662278

Category: TV & Radio


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