Complaint / review text:
On Nov. 11th 2014 I entered into a contract with BBM Global Network to produce a 1 hour radio talk show with them, once a week for 16 weeks. Our VERBAL agreement was that the show would launch in January of 2015, and 16 weeks would take us to May. At that point we would reassess the agreement to see if it was working to our mutual benefit. I gave them $1750, and they agreed to the following commitments, in writing
1) My show would be aired on iheart radio.com, tunein.com roku and various other platforms with substantial listener bases already in place. 2) I would have a marketing "team" devoted to ensuring the success of my show by creating and managing 10 different social media accounts.
I was informed that these accounts would be put in place BEFORE my show launched, in order to ensure it's visibility and success. Further more, this marketing team would be creating promotional materials for the show, and approaching possible sponsors.
The idea that I was sold was that I would have a whole team of professional marketing people helping to market and promote the show, to make it a commercial and financial success. I gave them the money and scanned back my contract on Nov. 11th and then heard NOTHING from them until I filed a dispute with my CC company on Dec. 20th.
Previous to filing the initial dispute, I had sent them (Eddie Dunne) about 5 emails and left 3-4 phone messages, with NO response. On Dec 20th the producer, Tom contacted me to set up a "practice run" after the Holidays. I canceled the dispute in good faith, trusting that these people would honor their word. The new year came and went, with no mention of launching my show. When I asked Tom about the marketing team, he directed me to speak to Eddie Dunne (BBM Global president).
I emailed and called Eddie several times, and received no reply. I did my first "practice" run of the show mid to late January. I had a date with Tom to do another "practice"run 2 weeks later, which he cancelled at the last minute. When I asked Tom about the launch of my show, he deflected to Eddie, who continued to ignore all of my inquires.
In Mid-late February, an associate of mine sent a letter to BBM global regarding breach of contract with me, to which Tom immediately replied via email, and Eddie Dunne called to apologize.in my conversation with Eddie in Feb/March he acknowledged that my show would NOT be aired on iheart radio, and that he had failed to honor our original agreement, but that he wanted to do everything he could to "make it right".
Again I gave him the benefit of the doubt. I was told that a marketing team would be in contact with me within the week, and we would be gearing up to launch the show with full backing within a few weeks.
Despite numerous emails and phone calls to Eddie Dunne, I have never heard back from him, or a marketing team. I finally realized in April, as we approached the END of my 16 week contract, that BBM Global had no intention of honoring ANY of their agreements with me. ALSO - please note that I had a MONEY BACK GUARANTEE, that if I have not earned back my initial investment of $1750 in commercial revenue by the time the 16 weeks was up, I would be refunded the entirely of my investment.
On May 1st my Lawyer sent the following email:
Dear Mr. Dunne:
Attached is an demand letter on behalf of Devi Ward. It is notice to BBM Communications, LLC (BBM) of its breach of contract with Ms. Ward, and a demand for a return of her $1750.00 payment. I will mail a hard copy as well.
Very truly yours,
Patrick M. Gallery
O: BBM Communications, LLC
From: Patrick M. Gallery
Re: Breach of Contract with Devi Ward
Dear Sir (s):
Devi Ward has retained me to notify you that BBM Communications, LLC (BBM) is in material breach of the written contract entered into with her, and this is to demand payment in full of the $1,750.00 paid to you for services not delivered. At Ms. Ward’s suggestion, I am sending this via email.
On or about November 11th 2014 Ms. Ward entered into a contractual agreement with your company (she worked with Edward Dunne), by signing and emailing to Mr. Dunne a signed agreement pursuant to which she paid $1750.00 to BBM to produce a weekly talk radio show over a 4 month period with 16 shows. Mr. Dunne told Ms. Ward that this series of shows would commence January 1st, 2015, and the 4 month period would end in April of 2015. She was guaranteed at least $1750.00 in advertising revenue from the 16 show series, and if not, then her $1750.00 would be refunded. As of this date the show has not launched.
Ms. Ward was also promised in the contract, among many other things, that:
• Ms. Ward’s show would be aired on several networks including TuneIn and iheartRadio. On December 9th 2014, Ms ward was notified by email that BBM had just been accepted by tunein.com, When Ms. Ward inquired about iHeart Radio, she was told that there was no ability to get her show placed on that network in the near future.
• BBM would create or control up to 10 social media accounts for her show. As of today, none of these networks have been put into place to support the launching of her show.
Ms. Ward was also promised that BBM would provide a marketing team to work with Ms. Ward to build and manage her listening audience. Ms. Ward sent repeated emails and made repeated phone calls to Mr. Dunne, requesting information regarding this marketing team. All of her emails and subsequent phone calls were ignored.
Accordingly, BBM is in material breach of the contract terms and this is to demand refund of $1750.00. Please send these funds to my office, made payable to Devi Ward, within 14 days of the date of this letter.
Very truly yours,
Patrick M. Gallery
He mailed a hard copy to their "business" address in NY. The letter was returned and the email has not been acknowledged at all.
On May 20th, my lawyer sent them this email Dear Mr. Dunne:
Attached is a letter I've prepared on behalf of Devi Ward, demanding refund of the $1750.00 paid to BBM for services never delivered. I had previously mailed it to your attention at 505 Johnson Ave., Bohemia NY 11716. This was the address listed on the contract entered into w / Ms. Ward. However, it came back to me as a wrong address.
So I am emailing this to you, and would appreciate you acknowledging you received it and give me a current address and I will mail you a hard copy.
Very truly yours,
There has still been no response to myself or my Lawyer.