Complaint / review / scam report
Comcast Cable
Comcast Cable sucks

Complaint / review text:
About a week and a half ago my cable was out in my apt when i got home after work. I find out that Comcast had some people working at my building earlier that day on 2 other apt's and since cable was wotking fine before I left for work and now not working after they did work.

I call Comcast and tech's try to work through problem on the phone and still no cable. After 2 days of no cable I call to have someone come out to fix it and I was told first appt is not until 7/6/11. I was then told cable guy would be there between 830 am and 930 am and shocking that the guy shows up at 9am. I give him apt managers number and she is not there yet but on her way.

I call the guy back at 911 am to tell him that manager is on her way and he says I had to leave for another job. Pretty ballsy that I have been waiting for over a week without cable and this guy waits 10 minutes and leaves. The company sends another tech out to arrive between 1 and 5 pm and he arrives at 4 and after trying to fix it he leaves a note stating he coouldn't fix and he would have to have another dept come out. I have heard nothing all day today and I finally call Comcast and I was told I have an appt set up on 7/8/11 as an all day appt with no certain time frame and they can come anytime.

Really?

I don't have anything better to do than to sit home all day at home waiting for a cable guy to fix something that I didn't break. I wish my area had another cable compnay to switch to.

Contact information:
Author: Contact with Author

Offender: Comcast Cable

   State: Minnesota   City: Saint Paul
Address: One Comcast Cente
Phone: 18002662278
Site: www.comcast.com

Category: TV & Radio

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