Complaint / review text:
Trying to get information regarding how to hook up a second tv has been crazy, they have made it so complicated I can't do it any more and I used to hook everything up myself. HD is a flipping nightmare as far as a second tv.
No one seems to know anything and tech are dropped from the sky as we are told there are no humans we can talk to in our area. If I could get just plain cable here I would never deal with Direct Tv. I made the mistake of wanting the Hallmark movie channel and now I can't get another tv hooked up and have all these boxs and wires to deal with. I feel the programing is mostly for a population I am not a part of and having programs that actually have talented writers have become non existant.
We ahve been customers for 9 years and get no consideration for that!
God please take me back to simple cable!!! With customer service people who were nice and speak so you can understand them.