Complaint / review / scam report
Comcast - Xfinity
Billing SNAFU from Comcast - BILLING

Complaint / review text:
Last month, April, 2014, I was over-billed by Comcast to the tune of $500 plus. This month, I have been over-billed by Comcast in the amount of $600 plus. It seems that the problem is that I have billed repeatedly for the same service. I paid my April bill in full, after an adjustment by someone in charge of such at Comcast, and multiple phone calls and service "tickets." I have not recieved a bill in June yet, but found out by calling Comcast, that my monthly bill this month is $886.16. My normal bill is $219.61 plus tax, for cable and internet. When I called to speak to a billing representative, he could not tell me anything other than a "ticket" was issued by him, tonight. No number to call, except for the same 1-800-XFINITY. This is unacceptable. Seriously poor customer service after Comcast's fumbling my account balance in Comcast's favor.

Contact information:
Author: Contact with Author

Offender: Comcast - Xfinity

Country: USA

Category: TV & Radio


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