Complaint / review text:
I have had TWC for 4 years, and not once was anyone ever rude, so I really didn't mind paying the extra price. However, last time I called TWC I called to see if their was anyway I could get my Internet bill down. It's $60 a month for just plain Internet. The woman informed me very Bluntly that "we do not haw contracts" after I had asked about the 35.99 a month for 12 months. I was really surprised at the way I was treated. My sister has dish, and pays $60 for all 3 services. AT&T do not service here. I think TWC will eventually go under because they can't compete with others prices. Even after AT&T told me they couldn't service me, they stayed on the phone with me, and helped me find windstream.
Now that is good customer service!