Complaint / review text:
It is July 22 I have already called the 800 number (and as usual got some rep. That doesn't have a clue when it comes to customer service or anything else just standard text book answers that she is no doubt reading from the script) as I was saying July 22 2014 and I am once again looking at a blank screen no cable again and did I mention we are so shocked that our cable is out yet again? During the month of June we may have had cable 3 or 4 days. I have every channel that mediacom offers and yet they only saw fit to credit me with a little over $60.00 that is just ridiculous I pay way more than this per month for your service if I don't have the service why was I not credited with almost a full month? Is mediacom so greedy that they think they shouldn't have to give credits? If it was a good enough fee for you to charge me then when I am with cable then you sure should refund me the same fee.
I have been with mediacom for years and your service has steadily gone downhill. Hope corporate is proud of themselves.
144 j m griffin rd
Wewahitchka florida 32465